Saturday, March 20, 2010
George Brown Visit with Pathfinders
Today was our visit to George Brown in Yorkville with the Pathfinders. One of the girls mothers works there and she arranged all of this for us. Instead of taking public transport, we all met at the church and the girls were divided up between several different vans. I knew exactly where the place was, as this was where Alex took her make-up course (I was a model for her)
Once we arrived, the girls had a introduction to cleansing, moisturizing and generally looking after their skin. This was one of the students who was doing the presentation for us. She did a very good job. Then the girls were divided into two groups. One group was having a manicure done and the other group went through the steps of cleaning their faces. I think everyone had a great time. All the people doing the manicures were students from the cosmetology course.
Then we had lunch which was provided for us. It was a great lunch of wraps and salad. It was delicious, I had to have seconds of both. The after lunch the groups switched places so everyone had manicures and facials.
One of the Pathfinders volunteered to have her make-up done. The teacher demonstrated to the girls the correct way to put make-up on. I think all the girls loved the way they could watch on the big screen. But by this point in the afternoon, I think everyone was getting tired, at least the leaders were.
Drive Thru's
Why do I use them? I have made it a standard practice for myself not to use Drive Thru's. I have been doing this for the past few years. But yesterday, the children and I went to the KFC drive thru. We placed our order and paid. Then we were told the popcorn chicken would take 3 minutes and could we drive around to the doors and wait, I said sure. 8 minutes later I had had enough and walked in, the food was just being put in the bags. I don't mind waiting, especially if the food is freshly cooked but tell me 8 minutes not 3!!!
You think that would have been enough for me but at the next stop, Wendys, I went to the drive thru. We placed our order and went to pay. Well my bank card wouldn't work. They swiped a pile of times and no luck. I then had the supervisor tell me it was because my bank card wasn't a chip card and perhaps I should have it changed. I informed the supervisor that the card had been used less 10 minutes ago and there was nothing wrong with my card. So I then gave them my credit card, lo and behold, it didn't work either!! The supervisor then asked me if I could come inside and pay as the hand held device wasn't working!! What a surprise, no apology mind you. So I went inside to pay and then asked to speak to the manager. I told the manager that I did not appreciate her staff giving me a lecture on my bank card . She didn't even give me an apology and just said she didn't know anything about my issue. You would think if a customer asked for the manager, they might take a few moments to discover what the problem was especially as it took this manager some time to come and speak with me. As you can tell I was totally unimpressed by the service I received. I made a complaint on their website.
I think I will go back to my old method of parking and going in. I thought that since there was no queue, it would be quick. That was the reason I stopped using Drive Thru's because of the lineups. I don't like to waste my fuel sitting idling in a queue. Also it is nice to see and speak to a person when you place an order.
You think that would have been enough for me but at the next stop, Wendys, I went to the drive thru. We placed our order and went to pay. Well my bank card wouldn't work. They swiped a pile of times and no luck. I then had the supervisor tell me it was because my bank card wasn't a chip card and perhaps I should have it changed. I informed the supervisor that the card had been used less 10 minutes ago and there was nothing wrong with my card. So I then gave them my credit card, lo and behold, it didn't work either!! The supervisor then asked me if I could come inside and pay as the hand held device wasn't working!! What a surprise, no apology mind you. So I went inside to pay and then asked to speak to the manager. I told the manager that I did not appreciate her staff giving me a lecture on my bank card . She didn't even give me an apology and just said she didn't know anything about my issue. You would think if a customer asked for the manager, they might take a few moments to discover what the problem was especially as it took this manager some time to come and speak with me. As you can tell I was totally unimpressed by the service I received. I made a complaint on their website.
I think I will go back to my old method of parking and going in. I thought that since there was no queue, it would be quick. That was the reason I stopped using Drive Thru's because of the lineups. I don't like to waste my fuel sitting idling in a queue. Also it is nice to see and speak to a person when you place an order.
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